Zander B Ljs

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 Verified Reviewer | map-marker Kansas City, Missouri
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#5424058 
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*** pour service

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1.0
The only thing sonic offers is sales no tech support *** pour if u ask me they also send the wrong stuff waisting your time
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Daido

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 Verified Reviewer | map-marker Fredericksburg, Virginia
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#2429846 
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Soundstream SNX-731

I purchased a soundstream SNX-731 flip down radio from you guys a few years back. I installed it in my project car that I was building, my projects all done now and all of a sudden the radio comes on and shows the main screen but wont load any further I reset the radio and it still does the same thing, I know Ive had the radio for a while but it havent been used much at all what could the problem be? And I think this radio has been discontinued Ive been trying to buy another on but cant find them anywhere.
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James D Bgi

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#2060112 
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DISSATISFACTION

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1.0
The order was incomplete when received. I have been trying to contact this company for three days. They do not answer the phones during business hours. Very poor communications. I will not do business with this company due to this incomplete orders and poor communications.
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Loss:
$301
Cons:
  • Poor communications and incomplete products

Preferred solution: Full refund

User's recommendation: STAY AWAY!!!!!!!

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Conrado A

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#2126748 
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What to know if you are carrying usb connector for android navigation 9.1

Your number is out of service
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Jon N Fwy
map-marker Boaz, Alabama
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#1908130 
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Sold items that were not in stock but claimed to be and now taking forever to get a refund

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1.0
I purchased a amp wiring kit and was told it would be two to three business days for shipping then it changed to 5 to 7 days and then they told me it wasn't in stock I've been waiting for almost two weeks I'm still nothing I want my money back and now they're trying to say it's going to be two more weeks before I get my money back this company is a crock of *** horrible customer service the reason this covid-19 is a reason to *** people over just like every other institution in the United States *** America
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User's recommendation: Find another company to do business with

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Anonymous
map-marker Brewton, Alabama
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#1933060 
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I still have not received my refund

The company is still giving me a runaround about a refund
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Dthap S
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#1758513 
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Change a delivery address

My address is not correct on eBay Send my paid for item to the right address
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Reason of review:
I can’t get ahold of any customer service representatives

Preferred solution: Ship to correct address

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Monte R
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#1686599 
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Outstanding Service

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4.8
In February I was buying car speakers, six and a sub for a 2002 Cadillac Deville. Instead of asking for help I just purchased the front and rear door speakers that I thought would work together, wrong. I contacted Sonic Electronix and returned one set of speakers and therefore had a $100 credit. Life got crazy and I forgot about this and then this past Friday I called and spoke with Travis explaining my situation. My credit was still on their books. Travis explained the type of speakers that I needed, checked their inventory, applied my credit and had them shipped out. Travis said to call anytime and he would help with selecting a sub and a amplifier and he followed up with an email.
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Pros:
  • Customer service
  • Pricing
  • One stop shopping
Reason of review:
Good customer service
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J M Irt
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#1664565 
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VERY EXCELLENT.!!!!

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4.2
the website doubled up my order, i called...they fixed it (with no issues) and the girl ( nichole h. ) very excellent & it didnt hurt hearing her beautiful southern draw. she was very knowledgable & friendly..! "very,very pleased.! " -J,Michael
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Reason of review:
Great Service From Nichole H.
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Deven h Efp
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#1614838 
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Very disappointed in your product

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1.0

I bought an 1600 watt amp hiphonics last year.. The amp didnt last 3 months before overheating in thr car while i was in the store...

Not right.. I paid 179 or 279 for it and then paod for shipping both ways which was 28 dollars for an amp that dont work. I sent it to yall last year and i was lied to about it working and they playing the music all day.... Im very upset and unsatisied...

Thats a lot of money to me right now and it dont work.... I am sending it back to you for the second time....

Want to talk to your bossman or woman about whats going on and i would like a refund!!!! I will not buy another product feom yall.... Call me at 540 238**** which is my mother in laws number or email me at cavewomen 4life13@***.com

I would like to hear from you asap or you will continuously hear from me.

Im very upset.

A 1000 watt 2 channel from walmart for 90 dollars cheaper and it blows your amp in the water. And what happened to my warranty?????

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Loss:
$250
Reason of review:
Bad quality

Preferred solution: Full refund

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Anonymous
map-marker Auburn, Washington
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#1622194 
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Damaged speaker that was recieved

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5.0
One of the two speakers came damaged. I believe it came from the factory broke since the Boss box they came in was not damaged and the speaker was in a cardboard shipping piece, in a plastic bag and sealed with packing tape.
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Daquane Bmm
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#1550001 
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Received wrong defective part

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2.1
I have called twice and when I am first in que it hangs up on me that is not good customer service I will be letting people know Angry
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Jaques Rsu
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#1553012 
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The speakers I Ordered Do Not Fit My Car Doors,I was Told They would Fit My 1999 Honda Civic LX

These 6.5 Speakers Do Not Fit My Car Doors.The Holes Will Not Line Up! I was Told These Cerwin Vega H7652 Would Fit My Car Opening,The Magnet And Speaker Are Too Big For The Stock Opening!
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Aaleyah Yhe
map-marker Hicksville, New York
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#1511301 
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Never received an email to track my package

I just tried calling and no answer
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Glen B Cbn
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#1472332 
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Ripped off

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1.0
sent me a defective stereo. i sent it back. now i am getting the run around. i will be lucky if they send me my money. i have notified the authorities and my bank.
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Loss:
$97
Cons:
  • Lack of customer service
Reason of review:
Damaged or defective

Preferred solution: Full refund

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Chynna Lne
map-marker San Diego, California
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#1485798 
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Package missing

I was supposed to get some free assessor I when purchased my stereo but did not get any
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